Contact OXBALLS
We’re Here to Help – Discreet, Friendly Support
🔒 Your Privacy is Protected
All contact inquiries are handled with complete discretion. We never share your information with third parties, and all communications are confidential. Whether you’re asking about products, orders, or wholesale opportunities, your privacy is our priority.
Send Us a Message
* Required fields. We typically respond within 24 hours.
Get in Touch
⏰ Support Hours
Monday – Friday: 9 AM – 6 PM PST
Saturday: 10 AM – 4 PM PST
Sunday: Closed
Email inquiries answered 24/7
📍 Location
San Francisco, California, USA
All products designed and manufactured in USA
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Frequently Asked Questions
How quickly will I receive a response?
We typically respond to all inquiries within 24 hours. Urgent questions sent via WhatsApp may receive faster responses during business hours.
Is my contact information kept private?
Absolutely. All contact inquiries are handled with complete discretion. We never share, sell, or distribute your personal information to third parties. Your privacy is our top priority.
Can I order by phone or WhatsApp?
Yes! Contact us via WhatsApp for manual order processing. We accept Bitcoin, USDT, and other payment methods for complete privacy.
Do you offer wholesale pricing?
Yes, we work with retailers and distributors worldwide. Email [email protected] for wholesale pricing and minimum order quantities.
How can I track my order?
For order status inquiries, email us with your order number. We’ll provide tracking information once your package ships.
What if I have a product question?
Our team is here to help! Whether you need sizing advice, material information, or usage guidance, contact us via email, WhatsApp, or join our Discord community for peer support.
Additional Resources
📚 Product Guides
Visit our blog for comprehensive guides on ball stretchers, PigHole plugs, cleaning, and more.
📦 Shipping Info
All orders ship discreetly worldwide. Read our shipping policy for details.
🔄 Returns
Review our returns policy for information on exchanges and refunds.